Return & Exchange

RETURN & EXCHANGE POLICY

In regards to defective or wrong orders, you may return the item(s) to us for exchange.
Kindly contact our customer service at admin@hijera.com.myor give us a ring at +6096175700 to indicate the collection/ design /colour for exchange.
No refund is allowed, however, a refund will be offered if the item requested for exchange is not available in stock.
Exchange is allowed only for defective item or error coming from us. No exchange of colours is allowed once you have placed order and payment has been made.
Your request will be review within five (5) working days of its receive to our HQ.
All returned item(s) are subject to quality control inspection and approval by HQ.
All item(s) must be returned in unworn, unwashed, unaltered, unironed condition – with all tags attached.
Returns must be shipped within seven (7) days of receiving your order.
Please take note that all shipping and handling charges involving returned & exchanged items are borne by customers. You may ship the item(s) to:
- HIJERA CLOTHING SDN BHD
  Blok A, Lot 1048k, Kawasan Perindustrian Chendering, Kuala Terengganu, Terengganu, Malaysia

All item(s) must be returned in unworn, unwashed, unaltered, unironed condition – with all tags attached.
Returns must be shipped within seven (7) days of receiving your order.
Please take note that all shipping and handling charges involving returned & exchanged items are borne by customers. You may ship the item(s) to:
- HIJERA CLOTHING SDN BHD
  Blok A, Lot 1048k, Kawasan Perindustrian Chendering, Kuala Terengganu, Terengganu, Malaysia